Product Manager – Agency Management

Role: Product Manager – Agency Management
Location: United States – Remote

About Dyad

Dyad is a leading provider of comprehensive insurance processing and distribution solutions that empower and connect agents, brokers, wholesalers, MGAs/MGUs, program administrators, carriers, and policyholders. Dyad’s software and service solutions drive efficient insurance processing, superior customer service, and insightful business management.

Professional Responsibilities

At Dyad, we’re proud to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of an experienced Product Manager to help direct the roadmap and key initiatives of our agency management platform. This platform provides a scalable, secure, cloud-based web application to our insurance agency customers, enabling them to meet their clients’ insurance placement needs efficiently and effectively. 

The ideal candidate will have a focus on valuable add-ons and enhancements to our platform and an innovative mindset for delivering these to the market. This person should be highly skilled in market analysis with a proven ability to execute the full lifecycle of a product, from concept to release. We’re looking for a confident team member who can guide cross-functional teams in the creation of products that improve insurance retail agent experience and grow market share in a competitive space. This candidate will draw from their experience in the Product Management discipline and, ideally, the Insurance industry domain. 


  • Execute across all phases of the product management lifecycle, including product and market research, competitor analysis, product planning, positioning, epic and feature development, prioritization, roadmap development, and product launch 
  • Lead product and market research to understand core needs of the retail agency market we serve and to ensure Dyad designs and builds the right product for that market 
  • Conduct product competitive analysis in an effort to understand Dyad’s position vs our competitors  
  • Contribute to the roadmap, key initiatives, and feature definition of our Agency Management platform with minimal guidance, identifying potential obstacles and success measures
  • Identify partners needed to achieve Dyad product plans, working with our ecosystem team to establish alliances and agreements 
  • Effectively translate product vision and strategy into epics, features, detailed user stories for prototyping and final development by Dyad development teams 
  • Work closely with development team counterparts to schedule prioritized features and stories into sprint and release plans 
  • Lead the identification, definition, tracking, and communication of product success metrics for the product 
  • Develop product positioning and messaging that differentiates Dyad and our platform across targeted market segments 
  • Assist in the development, implementation, and maintenance of product launch and go-to-market cross-functional programs for the platform 

Required Experience / Skills

The successful Product Manager candidate brings: 

  • 5+ years product management experience in a B2B product setting 
  • Experience in the P&C Insurance domain, in a software or technology role 
  • Proven success in overseeing all elements of the product development lifecycle from early ideation through product launch, maturity, and end-of-life 
  • Knowledge of product management best practices and methodologies and a commitment to improving internal practices 
  • High effectiveness in managing cross-functional teams through influence 
  • Experience in delivering innovative products to market successfully 
  • Exceptional writing and editing skills, combined with strong presentation and public speaking skills 
  • Apply knowledge and expertise to complete tasks with minimal supervision
  • Ability to multi-task and manage multiple projects simultaneously 
  • Bachelor’s degree (or equivalent) in computer science, business administration, information technology, product design, or related program 


The ideal candidate will also bring:

  • Understanding of the P&C Retail Agency market, including knowledge of market size and structure, major customer segments, competitors, and trends 
  • Experience using modern Product Management tools such as Aha!, Productboard, and Pendo 
  • Experience using JIRA 
  • Knowledge and experience with Agile methodologies such as Scrum
  • Experience in a software development or marketing role 

    Interested in applying for this position? Send your resume today.